We collect personal and medical information necessary to schedule appointments, respond to health inquiries, and deliver quality patient care.
Collected data may include your full name, phone number, email address, age, gender, medical history notes provided during online consultation requests, and communication preferences.
Your health and personal information is strictly used to facilitate medical treatment, coordinate clinical care, and support hospital administrative operations.
Specific operational uses include:
We implement technical and organizational security measures to protect patient records against unauthorized access, alteration, disclosure, or destruction.
Digital submissions via our website utilize secure transport protocols. Access to clinical records is strictly restricted to medical professionals and authorized staff directly involved in your care.
SOUL HealthCare maintains strict doctor-patient confidentiality. We do not sell, trade, or commercialize your personal health information to any third parties.
Information is shared only with accredited partner diagnostic labs or specialist referral facilities when authorized by you, or when mandated by applicable law and health authority guidelines.
As a patient, you have the right to request access to your personal medical records maintained at SOUL HealthCare.
You may request corrections to inaccurate personal contact details or update your communication choices by contacting our hospital administrative office.
If you have questions, concerns, or privacy requests regarding your personal health information, please reach out to our hospital administration: